We believe protecting your personal data is our foremost responsibility. Read this policy to understand exactly how we use your information.
Mbajji (referred to as "we", "us", or "the platform") operates a trusted online gaming and Sports Betting service for users in Bangladesh. Protecting your privacy is our top priority.
This Privacy Policy explains what information mbajji collects, why we collect it, how it is used and stored, and the steps we take to keep your data secure.
By registering on or using mbajji, you agree to the terms of this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.
Please Note: This privacy policy governs our Terms & Conditionsshould be read together with this document. Both together govern the relationship between you and mbajji.
Mbajji collects only the information genuinely needed to operate its services. We never ask for unnecessary or excessive data.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Phone & Email | Contact & Security | Yes |
| NID / Passport | KYC Verification | For Withdrawals |
| Payment Information | Transaction Processing | Yes |
| Device & IP | Fraud Prevention | Automatic |
Mbajji uses your information only for specific, legitimate purposes. We never sell your data or use it for any unauthorized purpose.
If you no longer wish to receive promotional messages, contact our support team at any time and we will opt you out. Please note that essential service-related communications cannot be disabled.
Mbajji uses industry-standard technology and processes to keep your data secure. Our security measures are reviewed and updated on a regular basis.
If you notice any suspicious activity on your account, please immediately support@mbajji.appto notify us and change your password.
Mbajji retains your data only for as long as necessary. Once the retention period ends, your data is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction History | 7 years | Financial Regulations |
| KYC Documents | 5 Years After the End of Relationship | Regulatory Requirements |
| Gaming History | 3 Years | Dispute Resolution |
| Support Records | 2 Years | Service Improvement |
| Cookie Data | 1 Year from Session | Varies by Cookie Type |
Every member registered on mbajji has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.
You can find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data unless we are required to retain it by law.
You can request that we restrict the processing of your data under certain circumstances.
You can request a copy of your data in an easily readable format.
You can withdraw any previously given consent at any time.
We will respond to rights requests within 30 business days of receipt. Complex cases may take additional time, and you will be notified if that is the case.
Mbajji strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.
If we discover that a minor has registered an account, it will be closed immediately and all associated data will be permanently deleted.
If you suspect that a minor is using mbajji, please notify us immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.
Mbajji may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance at your registered email address or phone number.
Continuing to use the platform after an updated policy has been published will be considered your acceptance of the new terms. We recommend checking this page regularly to stay informed.
The date of each update will be noted at the top of the page as "Last Updated."
For any questions or concerns about this Privacy Policy or your personal data, please get in touch with us:
We typically respond within 24–48 hours. If a matter requires more time, we'll let you know in advance.
Our Privacy Policy is not just words on paper — we uphold it at every step.
Every transaction and data transfer is protected with bank-grade encryption. No one can intercept your information in transit.
Mbajji never sells your personal data to advertisers or third parties. Your information is used solely to operate our services.
Your account is further protected by OTP-based two-factor authentication. Even if your password is compromised, unauthorized access to your account is prevented.
You can view, update, or request deletion of your data at any time. Full control over your information stays with you.
Independent security experts regularly audit mbajji's systems. Any vulnerabilities are identified and resolved promptly.
Once the required retention period ends, your data is securely deleted. We never hold on to information we no longer need.
Your data is completely safe with mbajji. Register now and enjoy gaming and betting on a platform you can trust.
By registering, you agree to our Terms & Conditions and Privacy Policy and accept them.